Berry Creek Shipping - Free shipping to the contiguous 48 states only. Additional shipping charges apply for orders going to Alaska, Hawaii and Canada. Please contact us for a shipping quote.
Shipping Lead Time - This will vary slightly based on which Berry Creek set you order, due to the unique hand crafted process, typically the shipping time is 2-3 weeks.
Method of Shipping - Most orders are shipped directly from Berry Creek's facility via USPS or UPS.
Changes / Cancellations - You have 24 hours to cancel the order before any cancellation or modification fees are incurred. After 24 hours, you will be responsible for any fees or charges incurred from Berry Creek as a result.
Order Tracking - We will make every attempt to send on the tracking information for your Berry Creek order, please contact us if you are needing an update.
When Your Merchandise Arrives - It is your responsibility to notify us immediately if there is any damage to your order. Although damage claims are rare, they can happen and your products are fully insured against freight damage.
Satisfaction / Returns - Our customer's satisfaction is the foundation of our success. If you are not satisfied with your purchase upon receipt, you must call 406-297-2549 within 7 days after receiving item(s) for return instructions. Items must be in original condition for a refund minus a restocking fee and 3% credit card fee, if purchased on credit. The restocking fee for Berry Creek bedding products is $50 per order. The restocking fee for custom ordered products is 50% of the purchase price. Custom ordered products are those which are built from available options or size specified outside of the standard item. When returning an item, you will be responsible for the products safe return to the designated return address. We advise you to repackage and insure the merchandise accordingly. Return shipping charges are not refundable.
Disclaimer - All products are subject to availability. Actual colors may not match your monitor. Prices and or specifications are subject to change without notice. Due to the nature of the internet, this advertising media may contain errors, and may not contain up-to-date information, specifications, products, or prices. Please call customer service for information.
Trademark & Copyright - Berry Creek is a registered trademark of Berry Creek contained herein are protected by U.S. Copyright laws. Duplication of designs without written authorization is forbidden.